FAQ

• For orders over CAD $100 : GOOD NEWS, shipping is FREE for you !
• For orders under CAD $100, your shipping costs will be automatically calculated after providing your shipping address at checkout

As a result, the customer is responsible for any customs charges that may be applied to the shipment. 

• Standard :  2 to 9 business days (excluding weekends and holidays)*
• Xpresspost : 3 to 4 business days (excluding weekends and holidays)*
• Priority : 2 to 3 business days (excluding weekends and holidays)*

*Please note that for engraving watches, there is a processing time of 5 business days.

The estimated time delivery depends on your shipping address. Your order will be shipped from Canada. Parcels are expedited via Canada post. We know you are eager to receive your Wooden Lifestyle product and be assured that we are striving to fulfill your order within 24 hours. But please keep in mind that, sometimes, there could be factors that would delay order fulfillment by a day or two.

• Standard :  5 to 8 business days (excluding weekends and holidays)*
• Xpresspost : 2 to 3 business days (excluding weekends and holidays)*
• Priority : 1 to 2 business days (excluding weekends and holidays)*

*Please note that for engraving watches, there is a processing time of 5 business days.

The estimated time delivery depends on your shipping address. Your order will be shipped from Canada. Parcels are expedited via Canada post. We know you are eager to receive your Wooden Lifestyle product and be assured that we are striving to fulfill your order within 24 hours. But please keep in mind that, sometimes, there could be factors that would delay order fulfillment by a day or two.